Please allow one to two hours for your first visit.
Information you give to any member of staff is kept confidential within the department. This is why you are given a clinic number when you register and it is important to keep this number safe. Please quote this number whenever you phone or attend the clinic.
You will see a health professional who will give you an opportunity to ask any questions or discuss any concerns you may have. They will then ask you some questions to help decide what tests are appropriate for you.
You will then be offered an examination and tests. This may include taking blood or urine samples or swab tests. We respect your wishes if you do not want to be examined or have certain tests taken.
Some results may be available at the end of the appointment; most need to be sent to the laboratory. We will try to contact you within one week if any of the tests suggest you have an infection. We can send a text message to your mobile phone if all the tests are negative. This can take two weeks. Alternatively, you may prefer to telephone for your results or make another appointment to discuss them.
All treatment is given free of charge.
If you prefer to see either a male or female doctor, please let the clinic know when you are making an appointment.
The health advisers will be able to discuss any concerns you may have about your sexual health, in particular, sexually transmitted infections, safer sex and HIV.
| Health advisers |
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020 7830 2847 |