Royal Free London NHS Foundation Trust
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Communications team - filming

The communications team will do their best to accommodate filming requests. Journalists should consider however that we are a major London teaching hospital and we receive many filming requests.

Key principles

  • patient confidentiality is of utmost importance and written consent to filming must be always be obtained
  • filming must not interfere with the provision of patient services or the effective running of the trust
  • patient and staff safety is paramount at all times
  • the privacy of patients must be respected and their dignity preserved
  • the trust does not normally facilitate requests to film or photograph general shots which do not directly relate to the work of the trust. Where such requests are facilitated there is normally a fee.

Before filming

Details of filming requests, including dates, specifications and duration must be sent by email to the communications team. Programme makers must also sign the trust's location agreement. Once terms of filming have been agreed they are negotiable only if sufficient notice is provided.


During filming

Film crews must be accompanied by a member of trust staff at all times. Rigorous infection control procedures must be respected; for example, hand gel must be used on entering and leaving clinical areas. No patients or staff may be filmed without obtaining proper consent.


Non-news, location or commercial filming

The trust does not normally facilitate requests to film or photograph general shots which do not directly relate to the work of the trust. Where such requests are facilitated, there is normally a fee. A schedule of charges for filming is available on request.


Parking

Larger vehicles can be accommodated if sufficient notice is given. Film crews can unload at the front entrance before parking.

Smaller vehicles can use the public pay and display car park in the trust grounds but parking is extremely limited and we advise using public transport whenever possible when travelling to the trust.

Visits to hospital sites

All media visits to our hospitals must be cleared in advance through the communications office. This policy is in place because privacy and security for patients is very important. It is the role of the communications team to help smooth the way for media visits and filming.

 
page last reviewed: 27 September 2012