In an emergency

999 or 111?

Our emergency departments treat and assess patients with serious injuries or illnesses. Serious injuries include:

  • loss of consciousness
  • confused states
  • fits that are not stopping
  • persistent, severe chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped

Call 111 if it is not a medical emergency. Please do not attend A&E.

If you don’t need emergency care, you can call the NHS on 111. This service provides medical advice and is available 24 hours a day. The service can tell you which local medical services are best for you. See our list of local A&E and urgent care centres.

Alternately, please contact your local GP for an appointment.

Urgent care at the Royal Free London

If you need care urgently, but it is not an emergency, we have an urgent care centre at each of our three hospitals. You do not need an appointment to visit one of our urgent care centres. 

Our urgent care centres treat injuries and illnesses including:

  • sprains and strains
  • broken bones
  • minor burns and scalds
  • minor head and eye injuries
  • bites and stings

Details for our urgent care centres are as follows:

    Barnet Hospital urgent care centre
    10am-10pm
    Wellhouse Lane, Barnet EN5 3DJ (located within the emergency department)
    020 8216 4600

    Chase Farm Hospital urgent care centre
    8am-10pm
    The Ridgeway, Enfield EN2 8JL (opposite the Hunters Way entrance)
    020 8375 1010
    
    Royal Free Hospital urgent care centre
    10am-9pm
    Lower ground floor, Royal Free Hospital, NW3 2QG
    020 7794 0500

Seeing the out-of-hours GP

When the Chase Farm Hospital urgent care centre is closed, there is an out-of-hours GP service based beside the centre. This ensures that patients can see a GP at Chase Farm Hospital 24 hours a day, seven days a week.

To access the out-of-hours GP service please call 111.