Performance

RTT reporting at the Royal Free London

The Royal Free London is always working hard to ensure that the data we use to report our performance on key standards is of the highest quality.

From this month, the trust has taken the decision to pause reporting its referral to treatment (RTT) figures because we cannot be sure that our data for this standard is accurate.

RTT is the period of time from when a patient is referred to the trust to when he or she begins their treatment. The standard trusts are required to meet is that 92% of patients should start their treatment within 18 weeks of being referred.

The trust identified there was a problem with its RTT data last year and an improvement programme was established to resolve the issue. At all stages we have kept local clinical commissioning groups, NHS England and NHS Improvement informed. 

The decision to pause reporting of our RTT figures is a temporary measure and the trust will begin reporting again when the issue has been resolved.

We are now implementing new, robust methods for measuring RTT data to prevent this happening again. 

The pause in reporting will not affect waiting times for patients, who continue to be our absolute priority.

If you have any questions about this please contact our patient advice and liaison service (PALS):

  • For the Royal Free Hospital call 020 7472 6446/6447
  • For Barnet Hospital call 020 8216 4924
  • For Chase Farm Hospital call 020 8216 492