Feedback of the week - 12 August

16 August 2016

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account@RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices 

"Great work in orthopaedics at Barnet Hospital

My treatment in Orthopaedic for LisFranc injury was efficient and well explained to me. I was kept in by Fracture Clinic, stayed in Beech Ward for 5 days until the surgeon did an operation involving repairing bones in my foot and inserting metal plate and screws. After my discharge next day, I was reviewed in Fracture Clinic 3 times and will see them in 3 months to check all is going well. 

The surgeon and their team were caring and gave good information. Ward staff worked extremely hard, many of their inpatients were elderly, had been treated but couldn't go home, or had dementia, but nurses were always helpful and cheerful."

Feedback from Twitter

Full tweets: @JustineKluk, @flanagan_donna and @ReadathonUK