Feedback of the week - 14 November 2014

14 November 2014

We regularly receive encouraging feedback regarding the services at our trust via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Great work from the colposcopy ward

"After a smear test showed cin2 type abnormal cells, I was referred to RFH by my GP for treatment. I had to wait 6 weeks for an appointment, but when I was finally there to have my LLETZ treatment, the staff could not have been any more reassuring and helpful, particularly the Sister. She went out of her way to make sure I was comfortable and got all the information I needed, face to face and by phone. Thank you so much for making this uncomfortable treatment as least painful as possible!" (NHS Choices)

Feedback from Twitter

Full tweets: ‏@SladesCross, @Slaweezy and @Matineegirl.