Feedback of the week - 16 December

16 December 2016

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account@RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

"Excellent care and brilliant communication!

All the midwives and doctors who looked after us from prenatal through to post natal were extremely professional, approachable, communicated well and showed us kindness and understanding. I attended royal free last year when I had a complicated 'missed miscarriage' and then again for my successful pregnany and birth of my daughter. Both times they showed professionalism and compassion. The free antenatel info sessions are also very helpful."

"Excellent orthopaedic care!

I am being treated by the Orthopaedics team at Chase Farm hospital for back issues. I would like to take this opportunity to formally thank them for the first class care and treatment I have received.
The team are always highly professional and knowledgeable and I cannot thank them enough for the high quality treatment and care they have provided.

I have found the links between departments at Chase Farm highly commendable. From the Orthopaedic team, appointments, Pre-assessment team, treatment on the Dosa ward, stay on Canterbury Ward following surgery and Physio therapy - all have been incredibly professional. I have found every member staff I have met at Chase Farm to be so kind, supportive and professional. 

Thankyou for the high quality care and treatment you provide."

Feedback from Twitter

Full tweets: @Janey513, @BarbaraODonnell, @ChrisCaldwell, @SirJohnOldman