Feedback of the week - 21 January 2019
21 January 2019
We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.
Woke up from a late night at the @RoyalFreeNHS with a family member. Everyone fine, but nurses, doctors, paramedics, security, cleaners (in fact, all staff) were AMAZING. Calm, professional and even dishing out a few jokes. Makes me very proud of our wonderful #NHS. Thank you x
— Sandy Rashty (@SandyRashty) January 19, 2019
It's been quite an unusual week the Siddiq/Percy household. Thank you so much to the @RoyalFreeNHS especially Dr Ali for helping me bring Raphael into the world. pic.twitter.com/z2lNbH9p7d
— Tulip Siddiq (@TulipSiddiq) January 21, 2019
Feedback from NHS Choices
Attended today with my 13 year old who has had extreme dizziness for three days. The care she received was second to none from the nurses to the consultants and they all work very hard and were very thorough. Department was spotless and staff very friendly.
Thank you!
Dr and Team saved my husbands life.
My husband was taken to The Heart Attack Unit on 10th December after suffering with Cardiogenic shock. Two Cardiologist actually met our ambulance at the entrance. The professional skilled team took my husband in straight away, carried out a Echocardiogram showing he needed Stents as many arteries were blocked . They had to stop during the procedure as my husband went into Atrial Fibrillation, having to return on the Friday for further stents . I just need to stress how skilled , experienced, professional everyone I. The team were , even looking after me . The Coronary Care and ward staff were excellent , trainned staff , Intesivr care and critical staff sharing and planning my husbands recovery as he had a special device to help his heart pump adequate blood supply around his heart . The unit is second to none in upto date care of. At one point the team contacted Barts Hospital for any additional treatment they could give him but were told The Team were doing exactly what Barts would have done as he was in a critical condition. Thank you all , Cardiologists, Nurses from C.C.U , Critical care and Intensive care , all staff . Thank you all for literally saving my husbands life !!! Regards . Heather