Feedback of the week - 21 July

21 July 2017

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalfreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

Plastics and hand traumas 

I have nothingbut high regardfor the staff at all levels at The Royal Free. A&E comfortable waitingroom. clean and good atmosphere. Staff friendly and pain reliefgivenwhilst waiting.

Special thanks to the consultant and their surgical team.

And junior doctor plastics specialist who treated me in A&E on 7th July and the nurses.

Anthony S. Lehal gave Plastic surgery at Royal Free Hospital a rating of 5 stars

T tube insertion of right ear

Came in for procedure at 1pm and last to go down at 5.45-6pm. Not to helpful but, I'm not the only patient and somebody has to go last.

The anaesthetist made me feel at ease but I have been here several times before and always like this.

In recovery I had checks and hearty meal with a cup of tea from a nice nurse. And to top it off another nurse was a wonder person who made sure I was alright throughout, with their warm and caring nature. Just a lovely person who makes my visit pleasurable.

Alan Bennett gave Ear, Nose & Throat at Chase Farm Hospital a rating of 4 stars

Feedback from Twitter