Feedback of the week - 26 August

30 August 2016

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account@RoyalFreeNHS and our Facebook page">Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

"A great comment for rheumatology at the Royal Free Hospital!

The staff on reception (9.30am Tue 23rd Aug 2016) and the nurses were professional and helpful. The doctor was excellent. I found all the help I needed and the consultation was caring and professional. Xray were also really quick and helpful."

"Brilliant work at the Chase Farm Hospital urgent care centre!

Attended on Sunday morning with a badly broken toe. Reception staff friendly and efficient and just a short wait to see nurse who sent me for x-ray. This too only involved a short wait (for the radiologist to come over from another part of the hospital) and then saw nurse again once x-rays were available. Good discussion with nurse regarding treatment, painkilling options and follow-up. All told, a good experience which took less than two hours from start to finish. Very impressed with the professionalism and good humour of the staff."

Feedback from Twitter

Full tweets: @AuntyWinky, @Msvee1304 and @Timwilson111