Feedback of the week - 28 August 2018

28 August 2018

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalfreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

Lovely Staff

I just wanted to say that I was in A&E yesterday and although I was there for 3 hours. I could not fault the staff and service. Clearly under pressure and extremely busy but everytime I was seen the doctors and nurses were lovely and so helpful and still had a smile on their faces. They couldn’t of done more for me. 

Anonymous gave Accident and emergency services at Barnet Hospital a rating of 5 stars

Feedback on Google

On Thursday I had a colonoscopy at Chase Farm Hospital. I would like to thank everyone for their kindness and attention. The advice given to me to take the medication beforehand was invaluable and once at the appointment, the nurses and Dr O'shea were extremely professional and considerate throughout. Thank you very much

5 stars rating from Stephen Levey