Feedback of the week - 28 August

28 August 2015

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below. 

Feedback from NHS Choices

"Great work from maternity! 
I live outside of the Borough for Royal Free but made a self-referral after reading the reviews for the Maternity service. RF did not disappoint. The midwives I had in antenatal were great, very attentive and informative. Triage midwives and doctors were great too. The only complaint I had was it took 3 tries before a needle was inserted into my hand in preparation for any meds I may need. It was pretty painful and I was only given a local anaesthetic on the third try. The antenatal ward was fine and clean. The midwife who delivered my baby boy was simply amazing. I would recommend RF just because of them. They were calm and very caring but not overbearing. The midwife made my husband and I feel so safe and comfortable and they fully respected my birth plan and gave me the space and opportunity to make decisions during the birth as well. I'm so happy to have chosen RF and would not hesitate for one second to recommend other mums to this hospital."

Feeback from Facebook

Feedback from Twitter

Full tweets: @janey513 and @shrutikarwa