Feedback of the week - 29 July

1 August 2016

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account@RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

"Great work on maternity! 

I cannot thank the staff on the early pregnancy unit (5th floor) enough. After receiving the traumatic news I had a missed miscarriage the care and empathy I received from the staff was amazing. They were professional, caring and sympathetic. I could not fault the care I received In this difficult situation. The sister of the ward and the staff nurses were exceptional. The theatre staff were also very professional. They are a credit to the Royal Free. I would not hesitate to recommend the Royal Free to friends or family."

"Great feedback for palm ward!

Every aspect of her care was absolutely 1st rate.My mother spent 2 weeks on Palm Ward until her death last Monday 25/07/2016. I consider I have a critical & discerning mind & I can honestly say I found the care she received outstanding. On behalf of my mother & her family I thank & congratulate the whole hospital & especially all who work on Palm Ward."

Feedback from Twitter

Full tweets: @_katie38@LittleBell1829, @larasampson and @LEEOLLIVAN1