Feedback of the week - 6 February 2015

6 February 2015

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

"Brilliant stuff from audiology at Chase Farm Hospital!
Absolutely brilliant. Provided me with all the information I wanted,> I was treated with the utmost politeness, curtsey, friendliness and there was a real warmth about the whole department. A real credit to the NHS and a jewel in the crown. Brilliant. The NHS should be very proud of this department. I am."

"Top stuff from Barnet A&E
As a family, we have been very fortunate not to have needed the facilities that our local hospital offers, until this week. In the last few days, three members of our family have gone into A & E with totally unrelated conditions. On all three of these occasion, the family member needing help, was seen quickly and felt that those members of staff involved were professional with an attitude that made them feel that they were getting treated well. In summary, we don't want to visit too often, but if we had to, we are confident that we would receive excellent care."

Feedback from Twitter

Full tweets: @antgeezah and @Maria_Batey