Feedback of the week - 8 April

8 April 2016

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalFreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

"Great work from UC at Chase Farm Hospital!

Thank you so much to the staff at the Centre last Sunday (3 April) for sorting me out. What I had wasn't life threatening and could so easily have been provided by my GP. Sadly, this kind of service no longer exists at weekends. I am sure it is a great relief to so many people to know that your service exists."

"Nice work at Barnet Hospital A&E

Had to attend a&e yesterday night due to a miscarriage. I was seen by triage, a Dr and two nurses within 2 hours on a junior Dr strike day and was overwhelmed with the quality of the service. Every member of staff was kind, compassionate and efficient after what must have been a hard day.

Myself and my husband were hoping to have barnet as our delivery hospital and should we try again I feel comforted knowing this hospital would be available to us. We have to go back next week for a follow up and feel reassured that we will be in good hands. My deepest thanks to all of the staff who helped us."

Feedback from Twitter

Full tweets: @HarrietMaltby and @vcwinn