Feedback of the week - 9 March

12 March 2018

We regularly receive encouraging feedback regarding the services at our trust, via patient letters, NHS Choices or Patient Opinion reviews and our social media accounts, such as our official Twitter account @RoyalfreeNHS and our Facebook page. Take a look at some of this week's feedback below.

Feedback from NHS Choices

A&E admittance during recent crisis

Can’t praise the team in A and E highly enough during a recent family admission to a children’s ward. Even though it was the busiest time we were treated with dignity, patience and understanding. Thank you Barnet.

Anonymous gave Accident and emergency services at Barnet Hospital a rating of 5 stars

Excellent treatment deserves 10 stars

I went to a and e this morning with something that had been worrying me.
I was seen promptly sent for an ecg then full blood tests.
My condition necessitated a head scan which was done promptly and efficiently .
All the doctors there were incredible, friendly and reassuring.
Free tea, biscuits etc was even brought round to people waiting for test results before they went home. The hospital also incredibly clean as were the toilets.
An appointment was even made for me to see the eye specialist the next day.
This is why our Nhs is the envy of the world and I get very cross when people criticise it.

Gill gave Accident and emergency services at Barnet Hospital a rating of 5 stars