“The best thing is how appreciated you are.”

1 May 2015

Monica and David Dell

David: “I was a patient at the Royal Free Hospital in 2010 and after my treatment here I wanted to give something back. I now volunteer here with Monica every Wednesday afternoon. I volunteer on ward 7 West, working with the sister and some of the nurses who treated me. My role involves assisting the ward clerk with admin support and spending time giving teas, coffees and chatting to patients. I can really relate to the patients as I’ve been through the same thing myself and I’m here to tell the tale!”

Monica: “I started volunteering with a mix of roles – the shop trolley, tea trolley, chatting to patients, doing surveys – and now I work on the first floor information desk, helping patients find the right clinic. My most memorable moment was when someone collapsed right in front of the desk and I had to quickly call the crash team! The best thing about volunteering here is how appreciated you are, the staff are brilliant and they can’t thank you enough, we are even treated to an annual volunteers party and a Christmas party! It’s rewarding, the satisfaction of giving something back makes it so worthwhile.”