Get involved in our hospital

Improving our services

The Royal Free London NHS Foundation Trust is committed to working in partnership with the public, the local community and every patient to make sure that medical services at our hospitals are suited to our patients' needs. We believe strongly in our patients getting involved in how we do this.

Our patients know best when it comes to choosing their hospital. We want to be the first choice for more patients, so we encourage as many as possible to provide us with feedback so we can work out how to improve.

Become a trust member

Membership is a great way of strengthening your bond with the Royal Free London NHS Foundation Trust, which covers Barnet, Chase Farm and the Royal Free hospitals – and it’s free to join! Become a trust member today

Membership means we can keep you up to date with the latest developments and news from across the trust, invite you to events and ask for your feedback. You can also vote in our council of governor elections or stand for election as a trust governor yourself.

Volunteer at our hospitals

Hospital volunteers at the Royal Free London help to provide a welcoming place for patients and visitors.

Find out more about our volunteering service.

Focus groups

We involve patients, families and local residents in our rolling programme of focus groups. These give you the opportunity to comment on our services and your experience with us and help shape future developments.

Find out more about our patient focus groups.

We also warmly welcome the feedback and involvement of hospital visitors and the general public.

For further information on how members of the public can become involved with the Royal Free London, see our page on the Royal Free local Healthwatch network.

Patient experience

We make changes to our services as a result of patient choice, patient opinion and patient feedback. We need to seek and understand your views, so that we can work towards meeting your needs and expectations.

Read more about patient experience and see the results of our national patient satisfaction surveys.