COVID-19 (coronavirus): Information for the public

If you are experiencing symptoms that concern you (a new continuous cough and/or a high temperature), please do not come into hospital. Please stay indoors and avoid contact with others. Use the online NHS 111. Call NHS 111 if you need to speak to someone.  

In order to reduce non-essential hospital visits, we're making some changes to out-patient appointments and visiting across our locations. Read more here.

Our values

At each of our London hospitals, we ensure that we are welcoming, respectful, reassuring and communicative. Our values were chosen by our patients and staff and underpin all we do.

Compliments and complaints

Our staff love to hear your comments and all feedback is passed back to the team. We take all complaints very seriously and will investigate each matter that is raised. We will respond to you as quickly as possible and we use the complaints we receive to improve our medical services and healthcare for all our patients.