The communications team looks after media and stakeholder relations, digital communications, internal communications and patient information for the trust.
We provide a 24-hour, seven-day-a-week service to help journalists access information about the trust and to answer their questions. The communications team should be the first point of contact for all media requests.
We are keen to promote the work being carried out at the Royal Free London in the media. However, the welfare of patients is our primary concern and we reserve the right to decline media requests where these conflict with patient care, our duty to patient and staff confidentiality or operational requirements.
We’ll be nice to you – so be nice to us
The communications team will demonstrate the trust’s values in all of its contact, correspondence and conversations with the media. We hope you will treat us in the same manner. We will not tolerate abuse or aggressive behaviour towards any of our team and will report inappropriate behaviour to the Independent Press Standards Organisation. We reserve the right to end calls which are not in keeping with these expectations.
For all media requests
Please call us on 020 7472 6665 or 020 7317 7740 or email us on firstname.lastname@example.org. We are available from Monday to Friday from 9am to 5pm.
If you are calling out of hours please call 07919 013 410. If you are not able to get through on the out-of-ours phone please call switchboard on 020 3758 2000 and ask to speak to the media team.
The Grove Centre, first floor
Princess Christian House, 81, Fleet Rd,
London, NW3 2QZ