Before the appointment

Please ensure that your ears are free of wax prior to your appointment by consulting your GP. The appointment may not be able to be completed if your ears are blocked with earwax.

If you feel that you do not need this appointment, please contact the audiology team. If you require additional support for the appointment for instance an interpreter or patient transport, please contact us in advance.

Important information about COVID-19

You must let us know if you think you have symptoms of COVID-19 (coronavirus) including a high temperature, new continuous cough, or loss or change in your sense of smell or taste. Up to date information on symptoms is available on the NHS website.

As part of our additional infection control and prevention measures, you will be contacted the day before your appointment to be screened. On arrival to the hospital, you may be asked some screening questions before you enter the building and have your temperature checked.

Before you travel to the hospital for your appointment, please ensure you wear a face mask. You will need to always wear your face mask during your hospital visit. Hand sanitiser will be available for you to use at all our entrances.

During the appointment

An audiologist will call you into the consultation room and take a medical history which will enable us to update your records and establish what difficulties you are having with your hearing aid/s. An examination of your ears will be conducted and if both ears are clear we will proceed with your hearing test.

Once the hearing test is completed, we will explain the results to you and compare them to your previous test. We can link the findings to concerns you have raised and discuss the various options available so we can create an individual management plan for you.

The appointment will last approximately 60 minutes.