The purpose of the pulmonary hypertension advice line and email service is to provide advice and support for patients with the condition.
If you would like further information, or have any worries, please do not hesitate to contact the pulmonary hypertension team.
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When should you call the advice line?
You should contact the advice line if you:
- Have questions about your symptoms that cannot wait until your next appointment.
- Are experiencing side effects which you feel may be caused by the medication prescribed for your pulmonary hypertension.
- Require further information about pulmonary hypertension.
How does the advice line work?
The advice line is an answer phone staffed by the pulmonary hypertension specialist nurses. Please leave the following information on the answer phone:
- Your name.
- Your NHS number or date of birth.
- A telephone number where we can contact you.
- The reason for your call.
The answer phone and service email is checked periodically throughout the day and we aim to contact you between 9am-5pm on weekdays, within 24 hours of your call. There is no weekend service or bank holiday service.
If you are out when the nurse returns your call, only two further attempts will be made to contact you. If you still require advice you will need to contact the advice line again.
Who can use the advice line and email service?
This service is available to patients. Your relatives may also call with your written permission (you can provide permission via email to: rf-tr.
- Scleroderma service advice line: 020 7830 2326
- Royal Free London switchboard: 020 7794 0500
- Appointments: 020 7472 6354
- Lung function: 020 7472 6848
- Cardiology reception: 020 7794 0500 extension 33583
- Cardiology admissions: 020 7794 0500 extension 35182
- Radiology reception: 020 7830 2036
- Cardiology navigator: 020 7794 0500 extension 38017
- Medicines advice line: 020 7830 2983
- Patient advice and liaison service: 020 7472 6446