Caring for carers

A carer is someone of any age, who provides unpaid support to a friend or a family member, who due to illness, disability, a mental health problem or addiction cannot cope without their support.  

At the Royal Free London, we understand the integral role carers play in supporting our patients. We also know that caring for someone can be both emotionally and physically demanding – there are people who can support you.

Royal Free London support services

Below is a list of some of the support services available at the Royal Free London. Read about other useful carer organisations.

Our chaplaincy service can provide pastoral support to carers. Find out how our chaplains can help you.

Dementia support – John’s Campaign
We are committed to improving the experience of those with a diagnosis of dementia and their carers.

We have launched John’s Campaign (the right for carers of people with dementia to be welcomed onto wards outside visiting hours) across all wards at the Royal Free London. To find out more, read our dementia handbook for carers or contact the trust’s dementia lead by email to: 

The patient advice and liaison service (PALS) offers support, information and assistance to patients, relatives and visitors about medical services and hospital care. Find out how PALS can you help you.

Volunteer support
Royal Free Charity volunteers provide a meet and greet service to patients and their carers at our three main hospitals. They are happy to help carers navigate their way around our hospitals. Read more about our volunteering service.

Useful downloads

The Royal Free London dementia handbook for carers