The NHS national patient survey programme is part of the government's commitment to ensure hospital patient feedback informs the continued development and improvement of our medical services, improving the standard of your healthcare.
National patient survey: how it affects our hospitals
Barnet Hospital, Chase Farm Hospital and the Royal Free Hospital are all legally obliged to carry out a survey of patients views on their recent healthcare experience, in order to record the quality of the patient experience across our three sites. The patient survey includes in-patients, out-patients and some specialist services such as maternity and mental health services. Paediatric surveys are due to become mandatory in 2014.
Each patient survey, carried out by the health watchdog the Care Quality Commission (CQC), is used to measure and monitor hospital performance between trusts and to monitor improvements to NHS services over time.
Read more about the Care Quality Commission.
Read more about the Royal Free London NHS Foundation Trust patient survey results on the CQC website.
Find out more information about the national patient survey programme.
National patient survey: previous surveys at Royal Free London NHS Foundation Trust
Prior to 1 July 2014, Barnet Hospital and Chase Farm Hospitals were part of a separate trust called Barnet and Chase Farm Hospitals NHS Trust. View previous surveys for Barnet and Chase Farm Hospitals NHS Trust on the CQC website.