COVID-19 (coronavirus): Information for the public


Last updated: 12 April 2021

This page is continually being updated to reflect the changing situation. Please check this page and our social media channels regularly for the latest information.

***Important information - please read***

  • Our children and young people’s emergency department and in-patient ward at the Royal Free Hospital is open. Read more here
  • Information in other languages on COVID-19 symptoms, testing and how to self-isolate is available on the Doctors of the World website, and in British Sign Language on the SignHealth website.

In response to the COVID-19 (coronavirus) outbreak, we are putting extra measures in place to protect patients, visitors and staff. Find out more about these measures and how you can support the trust during this challenging time by reading how we're keeping you safe.

Our response to COVID-19 

We know this will be a difficult time for our patients, and their families, friends and carers. We appreciate your understanding and support in helping us to protect our patients and staff.  

As part of our response to the COVID-19 (coronavirus) pandemic, we have made a number of important changes including:

Some of our services have also developed service specific advice, including:

Please check our services A-Z.

Symptoms of COVID-19 and what to do

Do not leave your home if you have either:

  • a high temperature – this means you feel hot to touch on your chest or back (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or three or more coughing episodes in a 24 hour period (if you usually have a cough, it may be worse than usual)
  • loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.

  1. For advice on the next steps please visit:
  2. If you feel you cannot cope with your symptoms at home or your condition gets worse, please visit: If you cannot get help online, please call 111.

COVID-19 information in other formats and languages

Non-English languages

Translated information on COVID-19 symptoms, testing and how to self-isolate is available on the Doctors of the World website. (Available in 60 languages)

British Sign Language

Information in British Sign Language (BSL) is available on the SignHealth website. Information covers topics such as how to contact NHS 111, using InterpreterNow – an app which supports BSL communications – when having a COVID-19 test, and health/government advice.

Patient leaflets

Read our patient leaflets and publications

View all patient resources