As part of the biggest vaccination programme in the NHS’s history, the Royal Free London has partnered with StoneX Stadium to open a large scale vaccination centre.
There are many slots available, and you can book your appointment by clicking here or calling 119. The sooner you have you first vaccination, the sooner you'll be protected - so if you're in an eligible category, please book today.
StoneX Stadium is currently providing the Pfizer vaccine.
If you have any questions or concerns you can read the answers to some specific questions we have anticipated we may receive below.
- How do I book an appointment?
- How do I get to the vaccination centre?
- When should I arrive for my appointment?
- What do I need to bring to my appointment?
- Can I bring someone with me to my appointment?
- Can I turn up without an appointment?
- Will there be toilet facilities?
- How will you keep people safe?
- What if I need help when I arrive?
- I am not happy with my experience at the centre, how can I make a complaint?
How do I book an appointment?
Anybody who is aged 16 or over can use the national booking system to book or manage their appointment. If you have had your first dose, then you will need to wait at least eight weeks before coming in for your second dose. You don't need to be registered with a GP to book an appointment.
How do I get to the vaccination centre?
The address is:
StoneX Stadium (formerly Allianz Park), Greenlands Lane, Hendon, London NW4 1RL
Getting to StoneX Stadium by car
You can enter StoneX Stadium via Page Street onto Champions Way. Please note it will not be possible to access StoneX Stadium via the Greenlands Lane entrance.
When you arrive follow the StoneX Stadium directional signage to the P1 car park where a car park attendant will direct you to your parking space.
Getting to StoneX Stadium by public transport
- Bus - The 221 route runs from Edgware Bus Station to Turnpike Lane Station. Alight at the Copthall Sports Centre for the Stadium, which is a 5 minute walk away. The 113 Bus route runs from Edgware Bus Station to Marble Arch. Alight at Five Ways Corner for the Stadium, which is a 10 minute walk away.
- Train - Mill Hill Broadway, on the Thameslink, is a 5 minute taxi journey to StoneX Stadium.
- Tube - Mill Hill East and Hendon Central tube stations are both on the Northern Line and are a 7 minute taxi journey to StoneX Stadium.
When should I arrive for my appointment?
Please do not join the queue more than five minutes before your appointment time, this will help keep the queue moving and help ensure social distancing.
What do I need to bring to my appointment?
Please help us to see you more quickly by having the following information ready: your booking reference number, your NHS number, GP details and details of your emergency contact.
Please bring a face covering and wear this at all times unless you cannot wear one for a health or disability reason.
You may need to queue, so please also bring a drink of water and/or a snack with you.
Can I bring someone with me to my appointment?
Yes, if you need to bring someone with you such as a carer, you can.
Can I turn up without an appointment?
The StoneX stadium vaccination centre is currently accepting walk in appointments between 9am and 6.30pm, seven days a week. If you have had your first dose, then you will need to wait at least eight weeks before coming in for your second dose.
Will there be toilet facilities?
Yes, there are fully accessible toilets available. You will need to check in for your appointment before you can use these.
How will you keep people safe?
A range of measures have been put in place to ensure everyone is as safe as possible when they visit the centre. These include:
- Our queuing systems are socially distanced, and we are using a one way system
- All staff will be observing social distancing where possible and wearing all the appropriate personal protective equipment such as masks and aprons
- Hand sanitiser will be available throughout the vaccination centre
Please ensure you wear a mask throughout the duration of your visit.
What if I need help when I arrive?
We will have staff on hand to help direct and support people who might need a little extra help while travelling through the centre.
I am not happy with my experience at the centre, how can I make a complaint?
We aim to provide the highest standard of care and we apologise if this has not been your experience. We want to learn from poor experiences and welcome feedback. We also want to resolve concerns as soon as possible.
If you have a concern while you are at the vaccination centre, please speak to the person in charge of the vaccination centre as a first step – they may be able to resolve the matter straight away.
If the staff are unable to resolve your concerns and you would like to make a formal complaint, please contact the complaints team directly via:
Telephone: 020 8216 4286