Compliments, Concerns and Complaints

Your feedback is important to us. Please complete a PITU experience questionnaire while you are on the unit. There is a kiosk in reception or a portable tablet is also available. If you need advice or have concerns about your care of treatment please discuss this with a member of staff or contact our patient advice and liaison service (PALS).

PITU: Sarah Edwards, Unit Nurse Manager Shelley Eadie, Service Manager
Email: sarahjedwards@nhs.net Email: shelley.eadie@nhs.net
Bleep: 2121 Telephone: 0207 794 0500 ext 31553

PALS: Telephone 0207 472 6446/6447, 0207 830 2577 (answerphone)

Email: rf.pals@nhs.net

Write to us: PALS

Royal Free Hospital

Pond Street London

NW3 2QG

For more information, please visit our website: https://www.royalfree.nhs.uk/contact-us/patient-advice-

and-liaison-service-pals/