Urgent treatment centre


Temporary changes to opening hours:

Since Monday 11 July 2022, the opening hours at the Chase Farm Hospital urgent treatment centre (UTC) have temporarily changed to 8am to 8.30pm, with patients being booked in until 7.30pm only.

We hope to be able to revert back to our usual opening hours of 8am to10pm in the New Year.

The UTC at Chase Farm Hospital is there if you, or your child, needs medical treatment or advice for a minor illness or injury that isn’t life-threatening.

This could include:

  • sprains, strains, and broken bones
  • minor burns and scalds
  • minor head and eye injuries
  • bites and stings
  • minor illnesses

You don’t need to have an appointment – just turn up and you’ll be seen by the appropriate healthcare professional. The UTC is open from 8am-8.30pm every day, with patients being booked in until 7.30pm. The UCC is located on the ground floor of the hospital near to the multi-storey car park.

We strive to see, treat and discharge 80% of patients from the UTC within two hours of arrival. At times of high demand, we may not be able to manage this and ask for your understanding and patience. We will always treat patients in the order of clinical need.  

There is no emergency department at Chase Farm Hospital. If you require treatment that cannot be managed at the UTC, you will be transferred to the emergency department at either Barnet Hospital or the Royal Free Hospital.

For further advice on where to seek urgent medical advice search “emergency and urgent care” on the NHS Choices website.


Do you have an appointment?

Find your ward

  • Chase Farm Hospital

    Urgent treatment centre
    Ground floor, Chase Farm Hospital
    The Ridgeway 
    EN2 8JL 

    Patient and GP enquiries: 020 8375 1010

    Urgent care: 020 8375 1010


Referral details

Patients can access the urgent treatment centre either directly as a walk in or by GP referral.

We do not deal with dental emergencies - you should contact your own dentist or visit NHS Choices to find your nearest emergency dentist. 

If a patient is not fluent in English it is very helpful if a friend or a member of the family can act as an interpreter for them.

Patient leaflets

Read our patient leaflets and publications

View all patient resources