Video appointments

Video appointments – a new service bringing our patients and clinicians together, without needing to visit the hospital

Many of our services are now offering video appointments to patients as a more convenient way of having an appointment. You and your healthcare professional will be able to see and hear each other using a secure online video service. Video calling is simple and free to use when connected to WiFi, with the added value of face-to-face communication. You can use a computer, laptop or web enabled smart phone.

Start your video appointment

If you have a video appointment, click the button below to start the call. 

Update: We have now have a virtual reception team to help support you when you start your video call. For all adult appointments, please choose 'Adult Outpatients Reception'. Our friendly team will greet you and move you to the right place to see your clinician.

Please note that we have changed our list of waiting areas. If you cannot find the one you are looking for, please choose 'Adult Outpatient Reception' and our reception team will help you. 

More information about video appointments

For detailed information about how video appointments works and how to prepare for your appointment, please watch the short video below or read our leaflet.

Video: How to prepare for and join your video appointment

 Leaflet: All you need to know about attending your Royal Free London video appointment

Easy to read information: