How to get to the Royal Free Hospital

The Royal Free Hospital is located on Pond Street in Hampstead, London. See the map below for the best route to get to us.

The Royal Free Hospital address is:
Royal Free Hospital
Pond Street, London
NW3 2QG

The Royal Free Hospital phone number is: 020 7794 0500

There is also a number you can use to contact the switchboard for all three hospitals: 020 3758 2000


Planning your journey to Royal Free Hospital

You can plan to your journey to Royal Free Hospital using the Transport for London (TfL) journey planner below.

Transport for London journey planner

Find out how to get to Barnet and Chase Farm hospitals and our clinics at other London hospitals.

Coming to the Royal Free Hospital by tube

The nearest station to the Royal Free Hospital is Belsize Park station, on the Northern Line.

The walk from Belsize Park station to the Royal Free Hospital takes seven minutes. It is partly uphill.

Coming to Royal Free Hospital by train

Hampstead Heath station is very near to the hospital and is on the London Overground network. The station accepts Oyster cards.

Coming to Royal Free Hospital by bus

There are lots of buses that pass by the Royal Free Hospital. Bus routes 24, 46, 168, 268 and C11 all serve the hospital.

Please use the TfL journey planner at the top of this section to plan your bus journey.

Royal Free Hospital parking

Find out about Royal Free Hospital parking and travelling by car to our other hospitals.

Bicycle and motorcycle parking

There are facilities for both bicycle and motorcycle parking on site via Pond Street.  There are bicycle racks outside the ground floor entrance located at the end of the pavement and also on the lower ground floor outside the emergency department. Spaces for patient/visitor motorcycles are on the lower level of the multistorey public car park -  please note that spaces are limited.  


Getting around inside the Royal Free Hospital

Using the lifts at the Royal Free Hospital

When entering the Royal Free Hospital through the main entrance:

  • For the first floor - clinics 1-6, clinic 9, the breast unit, and the second floor - institute unit, patient investigation treatment unit (PTIU), turn right at the main entrance and reception to use the lift or stairs.
  • For all other wards and departments turn left at the main entrance and reception to use the main lifts or the stairs, which are past the lifts further down the corridor on the right.

The main lifts at the Royal Free Hospital are not currently stopping at the third floor. 

Please access this floor by using lifts seven, eight, nine and ten, which are located in the lift lobby next to the main passenger lifts. We apologise for any inconvenience. 

Upgrading our lifts at the Royal Free Hospital 

The way our lifts work at the Royal Free Hospital is changing. We are installing destination controls, which will improve the experience for our patients, visitors and staff. Once the new controls have been installed, the lifts will work a little differently and the way you call a lift will change to the following: 

  1. Use the touch screen in the lift lobby to select your floor, you will then be directed to a lift
  2. Go to your designated lift – look for the letter you need on the illuminated cubes above the doors
  3. Wait for your lift to arrive

You must select your floor before getting inside a lift - there are no options to select a floor once inside. 

There will be a period of transition over a few days where some lifts will be operating on old controls, alongside the new ones. As the controls are introduced there will be designated people around to help. 

This is part of a three-phase project to replace each of the six lifts at the Royal Free Hospital. Replacing each set of two lifts will take approximately 21 weeks to complete. Two of our six main passenger lifts are currently out of action while they are replaced with newer, more efficient controls and operating equipment. 

To keep disruption to a minimum, staff have been briefed on where to direct patients from the entrance to help people move around the hospital efficiently, and additional signage is in place directing to alternative lifts and stairs.