Urgent care centre

The urgent care centre (UCC) at Chase Farm Hospital is there if you, or your child, needs medical treatment or advice for a minor illness or injury that isn’t life-threatening.

This could include:

• sprains, strains, and broken bones
• minor burns and scalds
• minor head and eye injuries
• bites and stings
• minor illnesses

You don’t need to have an appointment – just turn up and you’ll be seen by the appropriate healthcare professional. The UCC is open from 8am-10pm every day (last patient booked in at 9pm). The UCC is located on the ground floor of the hospital near to the multi-storey car park.

We strive to see, treat and discharge 80% of patients from the UCC within two hours of arrival. At times of high demand, we may not be able to manage this and ask for your understanding and patience. We will always treat patients in the order of clinical need.  

There is no emergency department at Chase Farm Hospital. If you require treatment that cannot be managed at the UCC, you will be transferred to the emergency department at either Barnet Hospital or the Royal Free Hospital.

For further advice on where to seek urgent medical advice search “emergency and urgent care” on the NHS Choices website.

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Referral details

Patients can access the urgent care centre either directly as a walk in or by GP referral.

We do not deal with dental emergencies - you should contact your own dentist or visit NHS Choices to find your nearest emergency dentist. 

If a patient is not fluent in English it is very helpful if a friend or a member of the family can act as an interpreter for them.