​Audiologists carry out a range of tests on adults and children to determine the presence, nature and extent of hearing loss and balance disorders, enabling accurate clinical diagnosis in a range of hearing related conditions.

We provide hearing assessments for people referred by their GP or ear, nose and throat (ENT) doctors at Barnet Hospital, Chase Farm Hospital and the Royal Free Hospital. For those patients who choose to go ahead with a hearing aid, we arrange comprehensive hearing aid fittings with a range of modern digital hearing aids fitted to exacting standards.

A further role is the long-term management and rehabilitation of the hearing impaired and those with tinnitus many of whom require the support of hearing aids/communication equipment and counselling with respect to their hearing loss or tinnitus.


Do you have an appointment?

Find your ward

  • Contact details during COVID-19 (coronavirus) pandemic

    For replacement hearing aid batteries, tubing, lost or replacement hearing aids along with general enquiries, please contact:

    • Royal Free Hospital: or call: 020 7472 6318 
    • Barnet and Chase Farm Hospitals: or call: 0208 375 1117

    Post all repairs to:

    • Royal Free Hospital patients: Audiology 1st Floor, Back of Clinic 5, Royal Free Hospital, Pond Street, London NW3 2QG
    • Barnet or Chase Farm Hospital patients: Audiology, Zone N, First Floor, Chase Farm Hospital, The Ridgeway, Enfield, Middlesex, EN2 8JL

  • Barnet Hospital

    Wellhouse Lane
    EN5 3DJ        

    Patient enquiries: 020 8216 4912 or 020 8216 4600 x64912
    Fax: 020 8367 7328

    Audiology at Barnet Hospital can be found behind the main reception. Closed for patient visits

  • Chase Farm Hospital

    The Ridgeway
    EN2 8JL

    Patient enquiries: 020 8375 1117 or 020 8375 2999 x51777
    Fax: 020 8367 7328

    Audiology at Chase Farm Hospital is located on the first floor, zone N. Closed for patient visits.

  • Royal Free Hospital

    Pond Street
    NW3 2QG

    Patient and GP enquiries: 020 7472 6318 or 020 7794 0500 x38171
    Fax: 020 7472 6811

    Audiology at the Royal Free Hospital is on the first floor at the back of clinic 5.  Closed for patient visits.


Referral details

New patients
New patients who would like to use our services should arrange an appointment with their GP and request to be sent to us.

Direct access appointments can be made by a GP writing a referral letter directly to the audiology department or GPs can book patients on the departments’ e-referral system. This type of appointment is only for adults who are concerned about their hearing but have no other ear-related problems.

Existing patients
All patients who have already received hearing aids from the Royal Free London's audiology department should contact the department directly for an appointment. If hearing aids are faulty or broken, please attend the hearing aid repair clinic at the department that your hearing aid was issued.

Hearing aid lifespan is approximately four years, therefore patients who have hearing aids older than four years and patients who have not had a hearing assessment (hearing test) within the last four years will be advised to get a GP referral in order for us to reassess their hearing thresholds and discuss their amplification needs. 

To simplify this process, the audiology department is able to send a letter to the GP. This letter should be signed by the GP (any wax removed from patients ears as requested) and faxed directly back to the departments.

Patient leaflets

Read our patient leaflets and publications

View all patient resources